License to use Carrel
Subject to these Terms, Carrel grants you a limited, personal, non-exclusive, non-transferable license to use Carrel. This license is for your own personal use, not for resale or further distribution. Carrel owns the Carrel service, its interface, and its underlying software, excluding the content you submit.
The service
- Carrel keeps the pages, selections, and images you save, files them into the spaces you create, and lets you ask questions about what a space holds or run actions on it.
- An account is required so Carrel can keep your saved content and spaces.
- Filing, answers, and action results are generated automatically by AI models and may be wrong; check anything you rely on.
Eligibility
You must be at least 13 years old to use Carrel.
Your account
You are responsible for the activity on your account and for keeping your sign-in credentials secure. Provide accurate information when creating an account, and notify us at support@usecarrel.app if you suspect unauthorized use of your account.
Plans and credits
Carrel has a free plan and a paid subscription, billed monthly or yearly. Each plan includes a monthly allowance of credits, which are used when Carrel saves a page, answers a question, or runs an action on a page. The current plans, prices and credit costs are listed on the pricing page.
- Credits are granted at the start of each monthly cycle, including on yearly plans, and do not roll over to the next cycle.
- When your credits run out, Carrel still keeps what you save, and finishes processing it once credits are available again.
- We may change prices or credit costs; we will tell existing subscribers before a change applies to them.
Billing and Merchant of Record
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. By purchasing a subscription, you agree to Paddle's terms and authorize Paddle to charge your payment method for each billing period until you cancel.
Renewal and cancellation
Subscriptions renew automatically at the end of each billing period. You can cancel at any time from your account; cancellation takes effect at the end of the current period, and you keep your plan and its credits until then. Mid-period cancellations are not prorated.
Refunds
You can request a full refund within 14 days of a purchase. See the refund policy for how refunds work.
Acceptable use
- Save only content you are permitted to view and keep.
- Do not use Carrel to process content that is unlawful, or that you do not have the right to share with the service.
- Do not use any automated tool to access Carrel outside of the provided extension and web app, or to scrape, resell, or redistribute its output at scale.
- Do not attempt to disrupt, reverse engineer, or abuse the service.
Content you submit
You retain ownership of the pages and content you submit. You grant Carrel a license to process, store, and analyze that content solely to provide the service to you. You are responsible for having the right to submit anything you save to Carrel.
Feedback
If you send us feedback or suggestions about Carrel, you agree that we may use them to improve the service without any obligation to compensate you.
Disclaimer of warranties
CARREL IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ANSWERS, SUMMARIES, FILING, AND ACTION RESULTS ARE GENERATED AUTOMATICALLY BY AI MODELS AND MAY BE INCOMPLETE, INACCURATE, OR MISLEADING. YOU ARE SOLELY RESPONSIBLE FOR HOW YOU USE CARREL'S OUTPUT.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CARREL WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF CARREL, INCLUDING DAMAGES FOR LOSS OF DATA OR LOST TIME. TO THE EXTENT PERMITTED BY LAW, CARREL'S TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT, IF ANY, YOU PAID FOR CARREL IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.
Indemnity
You agree to indemnify and hold Carrel harmless from any costs, damages, or liability arising from your use of Carrel, your violation of these terms, or your violation of any third party's rights through your use of Carrel.
Termination
You may stop using Carrel and request account deletion at any time. We may suspend or terminate accounts that violate these terms.
Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law principles. Any dispute arising from these terms or your use of Carrel will be resolved in the courts of Ontario, Canada.
Changes to these terms
We may update these terms as Carrel develops. Continued use after a change means you accept the updated terms. This page reflects the terms in effect as of the date above.
Questions can be sent to support@usecarrel.app.